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FreeAgent Support

New Bank Feeds

Due to changes in the law, banks are now being made to improve the access customers can have to their own data in their bank accounts. Known as “Open Banking”, all banks from 14th Sept need to allow software such as FreeAgent to have direct access to customer data, with the correct permissions.

What Do Users Need To Do?

FreeAgent will highlight any existing bank feeds that can be switched to Open Banking in the ‘Banking’ section of your account. From there, you can select ‘Switch Bank Feed’ to move to an improved Open Banking bank feed. If you need any more help, check out this step-by-step guide on their Knowledge Base.

Are the Bank Feeds for My Bank Ready to Change To?

To find a list of banks and when their feeds will be ready to use please see the timetable in this article.