Little Acre, Marianne Rd, Wimborne, Dorset BH21 2SQ
(01202) 849844

Frequently Asked Questions

Please find below the questions we are most often asked. Here to support your accounting needs all year round!

If you have any other questions, either specifically about Clear Cut Accounts, or a general accounts question, please Contact Us.

Everyone has to start somewhere, so whether your question is basic or complex, we will be happy to answer it. There is no such thing as a stupid question!

If you are totally new to running a business or accounts and there are terms you just don’t understand, please look at our Jargon Buster.

I am starting a Business and I don’t know what to do. Can you help?

When starting a new business there are lots of things that you can do or should consider. Firstly you must decide on a business structure – Sole Trader, Partnership, LLP, Charity or Limited Company. Please see our related pages for information on these business types, the records you must keep and returns you must file for each.

Once you have decided on a structure there are many other areas that you must consider before you launch yourself. Most importantly, you should put together some kind of business plan so that you can make sure that you have a sound business idea before you spend any money or give up your day job. These plans do not have to be complex, but can be incredibly helpful in focussing you mind on what kind of business you want to start, and why you want to start it.

We at Clear Cut Accounts can help you decide on your structure, and work out some numbers to make sure that this is the right decision for you!

I already have an accounting or bookkeeping firm. Can I change?

Changing your bookkeeper or accountant is easy. All you need to do is notify your current company that you wish to change, and give them our details. We will do the rest! We will contact them and ask them to handover to us specific information that we need to do your books – you don’t even have to see them! Most companies that are supported by a professional body are more than happy to cooperate and the handover can usually occur quickly and smoothly.

Should I pick a qualified accountant from a professional body to do my accounts? What’s the difference?

There are a number of highly respected accounting bodies in the UK, who have members with a range of accounting qualifications. Clear Cut Accounts have two partners – an experienced bookkeeper, and a CIMA qualified accountant who works under the CIMA (Chartered Institute of Management Accountants) Member in Practice programme. This means that you can be guaranteed to receive a high level of service at all times, knowing that any work or bookkeeping done is being overseen by a professional accountant. But as the work is split between the two partners – the costs to you can be kept down!

It also means that if you ever decide to leave our firm, we would hand over your affairs in a responsible and co-operative way. We also have to be fully insured.

Anyone can call themselves an Accountant – even if they have not actually passed any exams! Other non-qualified accounting firms may be very good, but they can be an unknown quantity, and simply cannot offer the same guarantees as those backed by a professional body.

What happens if things go wrong?

If you have a complaint against any aspect of our service, you can file a complaint against us. Please see our complaints procedure on our Terms and Conditions Page.

We also hold indemnity insurance to cover any professional mistakes that we might make on your accounts, up to the value of £50,000.

You can also complain to our governing body, CIMA.

What kind of service will I receive? Will I have to deal with a call centre?

We are a small local company – which we think is one of our strengths. We offer a very focussed and personal service to our clients – and promise that whenever you phone up we will know who you are, what you do and what the progress is on your accounts – whomever you speak to. Most clients drop off paperwork informally, and if you need something done in a hurry we will move hell and high water to get it done for you. And we promise – no call centres, no endless music on hold – just friendly real people.

I Want Some Help, but I Want to Do Some Things Myself. Is That OK?

We pride ourselves in listening to our clients, and meeting their needs. At the end of the day it is your business! You can pick and choose anything you want to do yourself – from customer invoicing to CIS returns. For some clients we do everything, for others we are just there if there are problems, and do their tax return. It is completely up to you!

Why aren’t you more expensive?

We are a small company with low overheads, which means that we can keep your fees down. We feel that we charge a very reasonable amount for our services, but in today’s climate that is what small businesses need right now – a partner to help them flourish and grow. It’s a win win situation – if we keep our fees down and help you to grow – you will expand and need more help and support from us.